Last Updated: September 29, 2026
At Neofuns, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, contacting us, or requesting information about our arcade games and solutions.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you may have regarding your personal information.
Neofuns is an arcade game manufacturer and supplier providing arcade machines, amusement equipment, arcade solutions, OEM/ODM services, and related products to customers and business partners worldwide.
For privacy-related questions or requests, please contact us through the contact information provided on our website.
When you use our website or contact us, we may collect the following information:
Depending on how you interact with our website, this may include:
Name
Company name
Business type
Email address
Phone number
Country or region
Product or product category of interest
Message or inquiry details
Other information you voluntarily provide to us
We collect this information when you submit an inquiry, request a quotation, contact us, or communicate with our sales team.
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and device information
Operating system
Pages visited
Referring website or source
Approximate location based on IP address
Date and time of visits
Website interaction and usage information
This information may be collected through cookies, analytics tools, and similar technologies.
We may use your information for the following purposes:
Responding to your inquiries and requests
Providing product information and quotations
Communicating with potential customers and business partners
Processing and following up on business inquiries
Providing customer and after-sales support
Understanding how visitors use our website
Improving our website, products, and services
Measuring website and advertising performance
Detecting and preventing spam, fraud, or other misuse
Complying with applicable legal requirements
We do not use information collected through our inquiry forms for purposes unrelated to the communication or business relationship unless permitted by applicable law or you have provided the necessary consent.
Our website may use cookies and similar technologies to provide essential website functions, remember preferences, understand website usage, and measure advertising performance.
Cookies may be used for purposes including:
Essential website functions
Website analytics
Understanding visitor behavior
Measuring advertising performance
Improving website performance and user experience
You can control or delete cookies through your browser settings. Depending on your location and applicable law, we may also request your consent before using certain non-essential cookies.
We may use Google Analytics to understand how visitors use our website and to improve our website and services.
Google Analytics may collect information such as:
Device and browser information
Pages visited
Traffic sources
Approximate geographic information
Website interaction data
Google processes this information according to its own privacy policies and terms.
You can learn more about how Google handles information from websites and applications by visiting Google's privacy resources.
We may use Google Ads to promote our products and services and to measure the effectiveness of our advertising campaigns.
Depending on applicable settings, technologies such as cookies or similar identifiers may be used to measure advertising interactions, conversions, and website activity.
Advertising and measurement practices may vary depending on your location, browser settings, and applicable consent requirements.
We may share personal information with service providers that help us operate our website and conduct our business.
These service providers may include:
Website hosting and website technology providers
Analytics providers
Advertising and measurement providers
Email or communication service providers
Other service providers that process information on our behalf
We may also disclose information when required by law, legal process, governmental request, or when necessary to protect our rights, property, security, or users.
We do not sell your personal information as a business practice.
Neofuns serves customers and business partners internationally. As a result, your information may be processed or stored in countries other than the country where you are located.
Where applicable, we take reasonable measures to ensure that international transfers of personal information are carried out in accordance with applicable data protection laws.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, providing services, resolving disputes, and complying with legal obligations.
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Request restriction of certain processing
Object to certain processing
Request data portability where applicable
Withdraw consent where processing is based on consent
To exercise applicable rights or ask a privacy-related question, please contact us using the contact information available on our website.
We may need to verify your identity before processing certain requests.
Our website may contain links to third-party websites, services, or platforms.
This Privacy Policy does not apply to third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.
Our website and services are intended primarily for businesses and business customers. We do not knowingly collect personal information from children through our website.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable laws.
When we make changes, we will update the "Last Updated" date at the top of this page.
If you have questions about this Privacy Policy or how we handle personal information, please contact us through our website:
Neofuns
Contact Us:
https://neofunsarcade.com/pages/contact-us
We will review and respond to privacy-related requests within a reasonable period and as required by applicable law.
